Privacy policy

You trust us with your personal data, so we strive to always be clear and honest about how and why we will use it. Read more about what we collect about you and your choices and rights.

Privacy Policy

Our privacy policy is designed with you in mind. The extent to which this privacy policy applies to you depends on your interaction with us. For example, if you:

create an account or purchase a ticket to one of our events, we will use the information you provide to the ticketing agency to fulfil our obligations to you in providing this service and, where you have requested it, to keep you informed about other events you may find interesting.

browse our websites and our apps, we will use cookies to personalise and streamline your experience.

Your choices and rights are explained in more detail below for each scenario.

The data we keep about you and where we get it from

We collect and store different types of data about you when you create an account, purchase tickets from our ticket agents, attend our events, contact us and use our websites, apps and social media.

How we use your data and why

We collect and use your data for many reasons; for example, to help you access the shows you love, to share news with you, for marketing purposes and as otherwise required by law.

Who we share your data with and why

We share your data with event partners - such as the ticket agents, artist, co-organiser(s), record label or venue - as well as other third parties associated with the service provided.

Your choices and rights

One of your rights is to choose whether you want to receive marketing messages from us. You also have the right to access the data we hold on you.

How we take care of your data

We always take the necessary steps to ensure the protection of your data and securely delete it when we no longer need it.

Get in touch with us

If you have any questions or would like to provide feedback on this privacy policy or how we process your data, please contact us.